For in-stock items, simply click "Buy It" next to the items. For out-of-stock items and special
orders, please click "Order It" under the description of each style.
Once we receive it, we will then be able to process your order. Incoming emails to us are considered to be
regular communications of inquiries, not orders.
We ship your orders via USPS Priority Mail or Express Mail.
Shipping/handling charges starts from $8 for Priority Mail (2-3 days within U.S., 5-7 days to other countries).
All inventory items are normally shipped within 48 hours of payment verification.
Please allow 4-6 weeks delivery on back order or customized order items.
RETURN & EXCHANGE POLICY:
GENERAL ORDERS(inventory items or back order items):
All returns must be pre-authorized. Please Request Return by email.
Upon receipt of your request, we will e-mail you an approved return confirmation along
with return instructions and a return address. Please allow 4-6 weeks for your return to
be processed once we have received the merchandise.
Any unauthorized return, refused shipments of merchandise, items where
the customer has requested a "return to sender", or the return of obviously used items may subject the
customer to a non-refundable 25% or more restocking charge and responsibility for all incurred shipping
costs, depending on the condition and/or resaleability of the merchandise.
We will accept return items in its original package for up to 14 days
from the date of shipment indicated on your invoice. Shoes
must be unused and cannot be returned for a refund or exchange
purchaser is responsible for shipping and handling charges
on all exchanges and refunds. Original shoe boxes
should be unmarked and shipped in an outer box to protect
them from damage.
We recommend that you always try your new shoes on over a soft, clean surface.
This will help prevent soiling the suede soles of the shoes.
If orders are returned to us outside the required 14 day period and are in
good condition, an $10.00 restocking fee will be deducted from your refund
unless other arrangements have been agreed upon by us. No returns will be accepted beyond a 30 day maximum period.
PLEASE NOTE THAT SALE ITEMS ARE NOT ELIGIBLE FOR A REFUND.Exchange for available sizes is ok. Availability can be found on inventory list page.
Customer is responsible for all exchange shipping and handling fee.
Please protect your return shipments
by obtaining a tracking number with all deliveries. We cannot
be responsible for lost return items.
- Ordering shoes with different material, color, width or heel than the original pictures as shown
at this website are considered to be customized orders.
- Adding rubber soles.
- No return or exchange for customized orders.
- Deliveries on customized orders are usually 4-6 weeks, but can take longer.
We accept VISA, MasterCard, Discover and
American Express through Paypal.
110% Price Guarantee:
We are not only offer the best selection of shoes on the web, we also offer the best prices.
If you find a lower price on another website than what you paid on bestsalsashoes.com within 10 days after your purchase on bestsalsashoes.com,
we will refund you 110% of the difference up to the price of the item on our site.
To receive your 110% price guarantee:
- Place an order on bestsalsashoes.com for the item that you want.
- Contact Us with:
* Your bestsalsashoes.com invoice number.
* The URL (web site address) of the site where you found the lower price.
* Specify the lower price from such other site, together with applicable shipping & handling charges and sales tax.
- We will not honor email price matches.
- The same style, size and color of the item in question must be in stock and available for purchase at the other website after ordering from bestSalsaShoes.com.
- The other website cannot be an auction site.
- Shipping & handling charges and sales taxes (if any) will be included in determining the price difference.
- Promo codes or other discounts from the other website will not be included in determining the price difference.
- Price matching offer applies to a maximum of one pair of shoes per customer per calendar month.
- Multiple pair discounts such as "Buy One, Get 2nd Pair at half Price" sales will not be included in determining the price difference.
- Does not apply to accessories and dancewear.